When you're running a small business, every dollar matters. So it’s tempting to cut corners or go with the “cheap guy” when it comes to IT. After all, how hard can it be to keep the Wi-Fi working, right?
But here’s the thing: bad IT support isn’t just an inconvenience — it’s a silent killer. It chips away at your time, your security, your productivity, and eventually... your bottom line.
At SecureLynx IT, we’ve seen it all — from tangled messes of wires in the server closet to ransomware infections caused by skipped updates. Let’s break down what bad IT support is actually costing your business.
1. Downtime That Drains Revenue
Every minute your systems are down, your business grinds to a halt. Whether it’s your POS system freezing, emails going offline, or a crashed server, these interruptions cost you customers, credibility, and cash.
Average cost of downtime for SMBs?
Over $8,000 per hour, according to recent data. Think about that next time “your IT guy” doesn’t answer the phone.
2. Data Breaches and Cyber Threats
Inadequate support often means skipped patches, outdated firewalls, or no real cybersecurity strategy. That leaves you open to ransomware, phishing, and data theft — and yes, small businesses are prime targets.
Fact: 43% of cyberattacks target small businesses.
Worse: 60% of SMBs go out of business within 6 months of a major breach.
Poor IT support might not stop the next attack.
We will.
3. Lost Productivity
Ever seen your team just “waiting on IT”? Printers that don’t print. Shared drives that won’t open. Sluggish Wi-Fi. When employees waste time troubleshooting, you're losing real money in labor costs and morale.
Good IT doesn’t just fix problems — it prevents them.
4. Missed Growth Opportunities
If your IT provider isn’t proactive, you're not getting strategic guidance. You miss out on cloud migration, automation, AI tools, and other technologies that could help your business scale faster.
At SecureLynx IT, we don’t just maintain — we modernize.
5. The Stress You Didn’t Sign Up For
You started your business to do what you love — not to play tech support or panic during data loss. Unreliable IT help causes more stress than it’s worth.
We believe peace of mind should be part of the package.
Invest in Support That Supports You
SecureLynx IT is built for small and growing businesses. Our managed IT services are responsive, proactive, and always security-first. You’ll never be left wondering who to call — or if they’ll pick up.
Tired of band-aid fixes?
Let’s talk about solutions that actually work.